Overall Responsibility:
The Treatment Coordinator is an essential role in our administrative staff. They are responsible for ensuring patients are receiving a 5-Star experience from the initial phone call to check-in and through check-out. Utilizing resources through Denticon and applying exceptional patient care techniques, they will take responsibility for the entire patient base and works towards having no patients with incomplete treatment.

Daily/Weekly/Monthly Tasks will include, but are not limited to:

• Managing telephone calls, controlling, and scheduling patient appointments including gathering patient insurance information and updating current info.
• Confirming and documenting patient appointments.
• Ensuring the next day’s schedule is filled for the doctor and hygienist, utilizing various reports.
• Reinforces the financial policy of the office and ensures payments are current.
• Checking in patients utilizing dental software and ensuring proper paperwork is given and filled out by patients.
• Enters transactions and posts payment at the time of patient check-out.
• Verifies insurance coverage and eligibility and updates info in our systems.
• Maintaining electronic records for patients (scanning and sorting documents)
• Share’s maintenance duties and keeps the workspace neat and clean.
• Other duties as assigned.

• Excellent planning and organizational skills
• Well-developed interpersonal and communication skills
• Professional appearance and manner
• Computer literacy

• Denticon experience is a plus
• High School Diploma or GED
• At least 1-2 years of experience in a dental
• Ability to lift 15-20 lbs.

• Competitive Insurance Coverage (Life/Health/Vision/FSA/HSA), Dental Benefits
• Competitive Pay, Performance Bonuses
• Vacation and Paid Time Off, Paid Holidays
• Half-Day Fridays
• Annual Employee Appreciation Family Day
• Over 40+ Locations to choose from with Flexible hours
• Opportunities for Internal advancement since we always hire from within first
• 401K Plan
• Company social events & fun social media campaigns throughout the year
• Birthday and Work Anniversary surprises sent directly from the owners
• Paid Continuing Education opportunities and Conferences
• Volunteer Opportunities
• Attend Fairs, Festivals, and Parades in your area to earn Smile Squad Points
• Employee discounts program at major retailers

Lane and Associates Family Dentistry is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Lane and Associates are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Lane and Associates will not tolerate discrimination or harassment based on any of these characteristics. Lane and Associates Family Dentistry encourages applicants of all ages.