What you can expect from Lane & Associates Family Dentistry during the Flu & COVID-19 Pandemic
Originally published: March 12, 2020 | Updated: May 14, 2020
At Lane & Associates, we strive to uphold the highest level of care for our patients at all times. During every office visit, your health and safety are our highest priorities. With the recent Flu and Coronavirus (COVID-19), this year’s season has been particularly difficult which reinforces the need for all of us to be vigilant in the prevention of the spread of these diseases.
Our offices follow all of the current recommendations for infection control and disease prevention published by the CDC(Centers for Disease Control and Prevention), NIOSH (National Institute for Occupational Safety and Health), OSHA, and other significant organizations.
As always, the most important priority at Lane & Associates is the safety and wellbeing of our patients and team members. In addition to our already rigorous daily sanitizing procedures, we will continue to go above and beyond these guidelines. We are increasing the frequency of cleaning and disinfecting of the lobby, dental exam chairs, equipment, bathrooms, and all other areas of our offices. At each of our locations, you will also find hand sanitizer next to the front desk. All patients are encouraged to wash their hands frequently during their visits for at least 20 seconds, as the CDC recommends.
New Policies & Procedures (as of May 2020):
- As we begin to reopen our offices, you may see some changes during your next appointment.
- Our office will communicate with you before your appointment to ask screening questions.
- Before entering the building, we are offering curbside check-in and temperature screenings for all patients. All staff are also screened before entering the building each day.
- You may see that our waiting rooms are closed or adjusted for social distancing measures. Furniture is further apart and all magazines/children’s toys have been removed (since these items are difficult to clean).
- Appointments will be managed to allow for social distancing between patients. You may also be escorted into and out of the building.
- All consent forms, treatment plans, and payments may be presented to you in the treatment room.
- Hand sanitizer or hand-washing stations will be available for patient use.
- We may ask you to wait in your car to reduce the number of patients in the reception area at any one time.
7 Health recommendations during this Flu & Virus Season:
- Avoid close contact with people who are sick. When you are sick, avoid close contact with others to prevent them from getting sick as well.
- If you are sick, please postpone any non-emergency or elective dental procedures until you are feeling well. If you are unsure, please call your home office to discuss your treatment with your dental provider.
- Cover your mouth and nose with a tissue when you are coughing or sneezing. It may prevent those around you from getting sick.
- Wash your hands as set by the guidelines from the CDC. **See the Handwashing Instructions infographic below**
- Do not hoard medical masks or gloves as these are needed by healthcare professionals. Due to the high demand, the CDC does not recommend the general public buying these items but instead practicing everyday preventive actions, such as washing hands, covering your cough, and staying home when you are sick.
- Avoid touching your eyes, nose, or mouth. Germs are often spread when a person touches something that is contaminated and then touches his or her eyes, nose, or mouth.
- Practice other good health habits. Clean and disinfect frequently touched surfaces at home, work or school, especially when someone is ill. Get plenty of sleep, take care of your oral health, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.
Washing Your Hands the Right Way
One of the most important steps in preventing the spread of infection is to consistently wash your hands as set by the guidelines from the CDC. See our infographic below with step by step instructions on how to properly wash your hands. The basics to remember are to rinse with water first THEN lather on the soap. Scrub your hands for at least 20 seconds and be sure to get underneath your fingernails and in between each finger. If you are wearing rings, either take these off before scrubbing or get underneath during your 20-second scrub. Rinse your hands with clean water once you’ve completed scrubbing. Remember, after rinsing – use the paper towel or one-use towel to turn off your sink.
How to Wash Your Hands:
Watch this video from the CDC with FAQs about Handwashing:
According to the American Dental Association, “Respiratory hygiene/cough etiquette infection control measures along with contact precautions are currently recommended for preventing transmission of COVID-19 and all flu-like illnesses in a dental healthcare setting.”If you currently have the flu or have had direct contact with anyone diagnosed with the Flu or the Coronavirus, or if you have recently traveled to an area where the Coronavirus is prevalent, please inform one of our team members.
All of our employees are well trained and given periodic updates on infection control policies and procedures to ensure that your visit and treatment at Lane & Associates is as safe and comfortable as possible. As always – we sincerely appreciate your trust in us to provide your dental care.
Have further questions? Contact our offices or email us at firstname.lastname@example.org.